SharePoint Online · Case study
Employee Operations Centre
A SharePoint Online employee hub that brings policies, standard operating procedures, training, and health & safety into one organized, searchable place.
Impact
Serves 400+ staff as their single front door to policies, SOPs, training, and incident reporting.
The challenge
Employees struggled to find current policies, SOPs, and training materials. The client wanted a single, well-structured area that also made incident reporting effortless from the field.
What I built
Structured document libraries by category — Policies & Compliance, SOPs, Training & Development, Health & Safety, and Operational Briefings.
Added quick-access resource links and clear navigation so staff reach what they need in a couple of clicks.
Embedded a one-click link to a Microsoft Forms field incident report for fast, consistent submissions.
Key features
- —Document libraries by category
- —Quick-access resource links
- —Integrated incident reporting
- —Training & development hub
Built with
Further reading
- Your SharePoint Is 5 Years Old and Nobody Can Find Anything. Here's Why — and How to Fix ItAfter five-plus years on SharePoint, most organisations hit the same wall: thousands of documents, dozens of sites, and staff who've given up on search. It's fixable without a migration — here's the root cause and a staged plan.
- You're Paying for Microsoft 365. Here's What Setting It Up Properly Actually Looks LikeMost businesses use Outlook and Teams and leave the rest of Microsoft 365 untouched. A practical, nine-step checklist for setting it up properly — whether you're starting fresh or have been on it for years.
